We’re fully committed to open methodologies at BFC Computing, and just as we expect our open source products to be fully transparent, we should do the same. They say it’s a “sales faux pas” to tell your customers your prices up front, but in our case, we believe we’ve earned a reputation for quality, honesty, and efficiency and that we’re better off being forthright and not playing games. We’ve also compared our prices to the industry, and have seen that we’re quite competitive, even discounting the efficiency of our services.
In this difficult economic environment, we’re committed to being as affordable as possible to our business partners and have only marginally raised prices since 2007, despite the increases in costs that everybody has had to bear. That said, as technology increases in power, we can accomplish more and more each hour over time though the use of better systems and increased automation, so even as we absorb the costs of inflation, our value is ever-increasing. We will always recommend the most cost-effective way to engage our services, and it’s up to our clients to chose their preferred direction.
1-hour Hourly Rate: $160 (core hours). Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates. All discounts are dependent on on-time payment and do not stack unless otherwise contracted.
1 Month of On-Call Service, 24x7x365, 15 minute phone response, 4 hour on-site response: $2500.
Core hours: as available (standard rates)
Extended Hours: $300 (1 hour included)
Off Hours or non-current clients: $450 (1 hour included)
(notes: may not be combined with other discounts, valid for six months from date of purchase, updated 10/1/2016)
| hours (core) | discount | price | notes |
| 10 | 50% | $800 | (only available with a support contract) |
| 30 | 0% | $4,800 | minimum engagement |
| 40 | 10% | $5,760 | |
| 60 | 15% | $8,160 | |
| 80 | 20% | $10,240 | |
| 100 | 25% | $12,000 |
Standard rates apply during core hours. Work done (at the customer’s election) during extended hours are billed at a 25% premium; work done during off hours are billed at a 50% premium. Off-hours support incidents are billed at a 2-hour minimum. BFC Computing works with clients to help implement redundant and high-availability solutions to enable 24x7 maintenance windows.
| Core Hours | Extended Hours | Off Hours |
| Sun | Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|---|
| 12AM- 6AM | O | O | O | O | O | O | O | O |
| 6AM | O | E | E | E | E | E | O | O |
| 7AM | O | E | E | E | E | E | O | O |
| 8AM | O | E | E | E | E | E | O | O |
| 9AM | O | C | C | C | C | C | O | O |
| 10AM | O | C | C | C | C | C | O | O |
| 11AM | O | C | C | C | C | C | O | O |
| 12PM | O | C | C | C | C | C | O | O |
| 1PM | O | C | C | C | C | C | O | O |
| 2PM | O | C | C | C | C | C | O | O |
| 3PM | O | C | C | C | C | C | O | O |
| 4PM | O | C | C | C | C | C | O | O |
| 5PM | O | E | E | E | E | E | O | O |
| 6PM | O | E | E | E | E | E | O | O |
| 7PM | O | E | E | E | E | E | O | O |
| 8PM- 12AM | O | O | O | O | O | O | O | O |
Standard billing is 12/10 Net 30 (12% discount if paid within 10 days, due by 30 days). The price for extended payment periods is 5% per week (please advise ahead of time). All discounts are dependent on on-time payment. Costs to collect late payments are the responsibility of the late payer. The terms described at https://www.bfccomputing.com/services shall be the terms of record in lieu of a separate written contract.